We are all
always looking for good questions to probe and uncover needs. These are some
questions you can use to do just that.
1. If there
was an ideal solution to this problem, what would it
be?
2. If I
could use magic, and I could give you the ideal
interactive
system, what would it be like? •
3. What
criteria have you set for evaluating this type of system?
4. What
kind of service and support would you like to see to take
care of
your needs for the next five years?
5. What do
you expect us to do to solve your problem in a way
that will
completely satisfy you?
6. What do
we have to do to make you completely happy?
7. What
type of features do you expect from an interactive system
like this?
8. Could
you tell me the three top features you expect from a
solution
like this?
9. What are
the major benefits you are looking for?
10. I am
sure you have given this purchase a lot of thought. What
features
have you put on your “wish list”?
11. Would
you be able to tell me exactly what specific criteria
you are
looking for?
12. Could
you describe the type of features you had in mind?
13. What
are the most essential points we need to consider?
14. If you
could get the interactive system of your dreams, what
would it be
like? -
15. If
price were no object, what would be the ideal solution to
this
problem?
16. What
would you like your ideal query tool be able to do?
17. Can you
tell me all the features you are not interested in
having?
18. When
you and your management team talked about this system, what were the criteria
they felt were absolutely essential?
19. Is
there anything at all we left off your list of features you
need to have?
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